Springville Wireless Gmail Access
Setup (Outlook Express, Outlook, Thunderbird, etc.)
Springville Wireless iPhone or iPad Setup
1) Remote Support Option
support staff can assist you with many configuration issues by
utilizing a remote support tool, which temporarily installs a small
program that connects your computer to a technician's
station. With your permission, the technician can observe or take
control of your screen and sucessfully troubleshoot most configuration
issues. After the support session is complete, the software is
uninstalled from your computer automatically.
Wireless Gmail Access
Simply type gmail.springvillewireless.com
in the address bar of your web browser to access a page which allows
you to check your e-mail through the web on any computer connected to
the Internet. Use the first part of your e-mail address as
name (Ex. email@example.com has a user name of johndoe).
If you are on your own computer and don't want to be prompted
a username and password each time you access your e-mail, check the
'Stay signed in' box and then click the 'Sign in' button.
sure to enter the URL into the address bar and not the search bar or
search area of a homepage such as MSN, Yahoo, or Google. The address
bar typically has a website address beginning with http://
You may also access your e-mail by
the address bar of your web browser. If you use this method, you
enter your full e-mail address (ex. firstname.lastname@example.org)
for the username.
Again, if you are on your own computer and don't want to be
prompted for a
username and password each time you access your e-mail, check the 'Stay
signed in' box and then click the 'Sign in' button.
3) E-mail Setup for Computers
While we strongly encourage you to use the
web-based Gmail system referenced above and accessible at gmail.springvillewireless.com
as it requires no configuration, is constantly upgraded,
you to search for any message instantly, and is available from any
computer with Internet access, you may want to setup your e-mail
program (Outlook Express, Windows Mail, Microsoft Outlook, Thunderbird, etc.) to use
your Springville Wireless e-mail. Follow the steps below to
enable access to your account using these programs.
- Sign in to your Springville Wireless
- Click the gear icon in the
upper-right and select Settings
at the top of any Gmail page.
- Click Forwarding and
- Select Enable POP for all
mail or Enable POP for mail that arrives
from now on.
- Choose what to do with your messages
after your POP client or device receives them.
- Click Save Changes.
- Open Outlook or Outlook Express.
- Click the Tools
menu, and select Accounts...
- Click Add,
and then click Mail...
- Enter your name in the Display
name: field, and click Next.
- Enter your full Springville Wireless
email address (email@example.com) in the Email
address: field, and click Next.
- Enter pop.gmail.com in
mail (POP3, IMAP or HTTP)
server: field. Enter smtp.gmail.com in
mail (SMTP) server: field.
- Click Next.
- Enter your full email address (including
'@springvillewireless.com') in the Account name:
field. Enter your email password in the Password:
field, and click Next.
- Click Finish.
- Highlight pop.gmail.com
under Account, and click Properties.
- Click the Advanced
- Fill in the following information*:
- Check the box next to This
server requires a secure connection (SSL) under Outgoing
- Enter 465 in the Outgoing
mail (SMTP): field.
- Under Outgoing Mail
(SMTP), check the box next to This server
requires a secure connection (SSL).
- Under Incoming mail
(POP3), check the box next to This server
requires a secure connection (SSL). The port will change
*The order of Outgoing
and Incoming mail server fields varies by version. Make
sure you enter the correct information in each field.
- Return to the Servers
tab, and check the box next to My server requires
- Click OK.
You're done configuring your client to send and retrieve Springville
Wireless e-mail messages.
Please click the
following link for instructions on configuring Springville Wireless
e-mail for use with other common programs such as Thunderbird, Apple
Mail, etc. Be sure to modify the gmail.com
portion of the e-mail address and account name when entering the the
settings (ex. firstname.lastname@example.org should be entered as
email@example.com). However, the server names should remain pop.gmail.com and smtp.gmail.com as displayed in the screenshots.
Supported POP Client List
4) IOS Setup (iPhone, iPod Touch, or
setup your IOS device to use your Springville Wireless e-mail, choose
icon from the home screen, scroll down to the Mail, Contacts, Calendars
section, and select Add
Account if prompted.
Select Gmail as the Account type:
the following settings into the next screen, replacing 'Your Name' with
your full name in the Name section, your entire e-mail
(ex. firstname.lastname@example.org) in the Address section, your
Springville Wireless password (case-sensitive) in the Password section,
and Springville Wireless in the Description section (optional - you may
also keep the default text which will be your e-mail address), clicking
button when you are finished:
should see a screen that says 'Verifying' at the top followed by
checkmarks next to each section on the right indicating the
account information has been verified. The following screen
Click the Save
button. You've now completed the setup and your e-mail should
begin appearing on your device.
may also access your e-mail by downloading the official Gmail IOS
App available in the App Store at the following link: Gmail IOS App. This
app provides additional features beyond the built-in Mail program such
as labels, priority inbox, the ability to search ALL messages,
etc. Make sure to sign-in with your full e-mail address (ex.
email@example.com) when entering your username.